We want you to feel completely confident trying Story Bounce.

If, within 30 days of receiving your play mats, your children are not using them, you may return the mats for a full refund of the purchase price.

How it works:

• You must request your return within 30 days of the delivery date.
  
• The mats must be returned in good condition (damaged or dirty means your kids did play with them).
  
• Customers are responsible for return shipping costs.
  
• Once the returned mats are received and inspected, we will promptly issue a full refund to your original payment method.

This guarantee applies to purchases made directly through storybounce.com.au. We cannot offer this policy to purchases made through third-party retailers.

We stand behind our product. If it’s not getting used in your home, you shouldn’t have to keep it.